Imagine this situation ….
You wake up one morning with sudden cold-like symptoms: stuffy nose, cough, congestion. You have trouble getting an appointment with your existing doctor and you don’t want to miss time at work by sitting in an urgent care or ER waiting room. What to do?
Step #1: Contact Teladoc
Simply log in to your account or call Teladoc to request a phone or online video consult with a Teladoc doctor.
The average doctor call back time is 16 minutes.
Step #2: Talk with a doctor
A U.S. board-certified doctor or pediatrician licensed in your state reviews your Electronic Health Record (EHR), then contacts you, listens to your concerns and asks questions. It’s just like an in-person consult.
There is no time limit to the consult.
Step #3 Resolve your issue
The doctor recommends the right treatment for your medical issue. If a prescription is necessary, it’s sent to the pharmacy of your choice.
90% of members report that the Teladoc doctor resolved their issue.
Step #4: Settle up
There is no consultation fee to use Teladoc
Step #5: Smile
At the end of every call, the doctor will ask if he’s answered all of your questions, and they’ll follow up to make sure you’re delighted with the service. With your permission, Teladoc can even send a record of your encounter to your current doctor.
95% of members were happy with their consult.
